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Privacy Policy

Privacy Policy

We know your privacy is important to you and it is therefore important to us so this Privacy Policy states how we collect, process and protect any information that you give to us.

Who we are

BRIB supports individuals with a disability in Birmingham and the West Midlands. Its historical role has been to help people with site loss, but its aims have expanded to also incorporate pan disability.

We are a registered charity (516477) and a company limited by guarantee (1900123). Our registered office is Birmingham Royal Institution for the Blind, 49 Court Oak Road, Harborne, Birmingham, B17 9TG.

What information do we collect?

We collect information from you for a variety of reasons, including:

- To provide information or support

- When you fill in a form on our website

- When you register your interest as a volunteer or supporter

We may collect personal information, such as your name, address, email and other details that enable us to identify you.

People sometimes contact us providing personal information about a third party. We collect that information on the understanding that you have that third party’s permission to do so.

How do we use your information?

We use the information to respond to you and inform the future contact you have with us and to help us understand more about who is in touch with us and why. We also may use this information to help design services and inform decisions about our priorities. Any marketing information is only provided to you after gaining appropriate consent, and you can revoke such consent at any time.

Information will only be shared amongst BRIB and it’s related charities on an appropriate need-to-know basis, with access controls in place and regularly reviewed.

We may from time to time use the experiences of our members and volunteers to explain the scope and impact of the support we provide. In these circumstances we will either anonymise any personal/identifying information or we will obtain full consent from you to use your information.

Information is held by BRIB in secure servers, and is destroyed on a timely basis in accordance with internal data storage guidance.


Who do we share information with?

We will not sell or provide your information to third parties.

We will not share your information with third parties for marketing purposes.

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing information to you on our behalf (for example to process donations and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.


We will not contact people unless they have expressed an interest in our work, for example by making a donation. We will act quickly on any requests to end contact, or get in touch less frequently or in a different way. If you are registered on the Telephone Preference Service we will only call you with your explicit permission. We will never sell your data.

Online payments

BRIB does not currently take online payments. 


We collect data using cookies. A cookie is a small text file containing a random and unique identifier. During the course of your visit to our website, these text files are sent to your browser from our web servers, and are then stored onto your computer's hard drive. The data that cookies collect is anonymous and does not relate to any other information we hold about site visitors. You can decide to accept all cookies, receive notification when a cookie is sent or decline all cookies – you can make changes in your web browser to control this. Please remember, any alterations to your browser settings may affect your enjoyment of our website.

Why does BRIB use cookies?

Cookies enable us to do useful things such as find out whether you have visited our website before by checking to see, and finding, the cookie we left there on your previous visit. Cookies can also help us to provide you with a better experience when you visit our website.

The BRIB website uses cookies to manage the site, and also to help us improve the site. Below is a list of the cookies that may be stored on your computer following a visit to the website:

Purpose: This temporary, session cookie is used to identify you as a user between page loads. It is needed if you add items to your shopping basket or login to member-only areas. This cookie is destroyed each time you close your browser.

Cookie name: Google Analytics
Purpose: This web site uses Google Analytics to evaluate how users interact with it. This allows us to improve your user experience and the services we offer. You cannot be personally identified with this information.
Opt-out of Google Analytics cookies. (TO BE ADDED)

Third party cookies

To enhance our content, we sometimes embed photos, video and social media content from websites such as YouTube, Facebook and Twitter. Pages with this embedded content may present cookies from these websites. Similarly, when you use one of the share buttons on our website, a cookie may be set by the service you have chosen to share content through. This web site does not control the dissemination of these cookies. You should check the relevant third-party website for more information about these.

How do we keep your information secure?

All your personal information is held securely in accordance with the General Data Protection Regulations.

If you contact us electronically, by email or from our website, we cannot guarantee your information remains private whilst it is in transit across the internet.

How do I update or correct information, and how do I stop BRIB from using my information?

If you would like to update or correct details held by BRIB, or stop us from using your information, please email

If we make contact, you will always be given the option to decline or opt out of any future communication with BRIB.

How do you find out about the personal information we hold about you?

Please email  or write to us at our registered address noted above, specifying that you making a ‘Subject Access Request’. If the request is valid, we will tell you what we can about the information we hold and supply a copy (or an agreed portion of it).

Useful contacts

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

For any questions relating to this policy and our privacy practices, please email or write to us at our registered office. Alternatively you can call us on 0121 428 5022.

This policy was last reviewed on 17 October 2018.

  • Copyright BRIB 2018,
  • Registered Charity Number 516477,
  • Registered Company Number 1900123